Shipping policy

We do our best to process orders within 3 business days—if there's ever a delay, it will be noted on the site. As soon as your order ships, you'll receive a tracking number by email.

Custom and backordered items may take a little longer. If that's the case, we'll be in touch with a timeline and estimated ship date.

At this time, we only ship within the United States.

Most orders are sent via USPS. Larger orders may ship with UPS.

Room sprays only ship via USPS Ground Advantage, with no Priority or Express option available, due to shipping regulations on alcohol-based products.

Local pickup available: If you're in the Mid-Willamette Valley, you're welcome to pick up your order at our Keizer studio. Just select local pickup at checkout and we'll email you when it's ready.

If something arrives damaged: Please take a quick photo and email it to us at hello@cedarmooncandleco.com along with your name and a brief message. We'll make it right with a replacement or refund within a few days.